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INTAKE AND REFERRAL INFORMATION
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CRISIS & COUNSELLING SERVICES - Crisis and conflict are normal processes that everyone experiences at some point in their life. Whatever the situation or problem – large or small – we are here to listen and help.
- EASTSIDE COMMUNITY MENTAL HEALTH SERVICES (all ages) - Eastside Community Mental Health Services (ECMHS) is a place you can rely on when you have troubles at home or need someone to talk to. We are here to listen and help. We offer:
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- MENTAL HEALTH SYSTEM NAVIGATION
- MOBILE FAMILY CRISIS SUPPORT AND EXTENDED SERVICES
- SINGLE SESSION THERAPY (BY APPOINTMENT) AND EXTENDED SERVICES
- ETHERAPY (BY EMAIL)
FOR MORE INFO
- ACUTE@HOME (5-7yrs) - The Acute@Home program provides immediate and intensive outreach to families as they transition from a hospital setting to their family home and community. Through safety planning, psycho-education, facilitating referrals and building family connection, Acute@Home supports families in developing the tools to prevent further escalation and establish stability. This program offers 3-6 sessions that take place with the family over the course of approx. 3 months to help mitigate the need for further hospital presentations. Clients are referred to the Acute@Home program by Alberta Children’s Hospital Emergency Department following a mental health assessment. Once your child is referred, the Acute@Home team will contact you within 72 hours to discuss your child’s needs. FOR MORE INFO
- FASD SUPPORT PROGRAM (all ages) - The Wood's Homes' Fetal Alcohol Spectrum Disorder (FASD) Support Program includes two mentors, one who focuses on the support and education for the whole family, and the other who focuses on the support that individual caregivers require. The FASD Support Program provides:
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- Face to face support in the home
- Telephone, text and email support
- FASD Caregiver Mentorship support groups available in several locations across Calgary
CONTACT: Phone: 403-263-3447
- HOME CONNECTIONS (all ages) - Wood’s Homes Home Connections is a family support program that provides culturally-sensitive services for children, youth and families in their home, school and community settings. This program works with children and youth to help all family members remain safely together or to facilitate a child's return home from a community placement.
CONTACT: Phone (Calgary): 403-270-5696
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SHORT TERM STAYS - We provide safe places for young people to stay in Lethbridge and Fort McMurray. Services (at some locations) include mobile outreach, counselling and referrals.
- COMMUNITY STABILIZATION (12-17yrs) (Calgary) - This program provides 24/7 therapeutic crisis service for youth (12-17), as well as a safe place for those experiencing homelessness, family crisis, placement breakdown or require temporary housing. Educational and employment support is available to assist youth in academics, employment or training programs. In addition to goal setting, solutions, conflict resolution and family/caregiver support, the Community Stabilization Program also offers reprieve – a place to examine previous behaviours, attitudes and coping strategies. FOR MORE INFO
- YOUTH CONNECTIONS: THE CORE (12-17yrs)(Lethbridge) - Youth Connections: The CORE is a short-term place for young people to stay who are not living at home for various reasons, or who are struggling with family or placement conflict. FOR MORE INFO
- STEPPING STONES YOUTH SERVICES (12-17yrs)(Fort McMurray) - is a short-term, safe place for young people to stay who are not living at home for various reasons, or who are struggling with their parents or caregivers:
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- No cost, confidential services
- Support and referrals for parents/caregivers
- Collaboration with schools, counsellors, parent-teacher groups, other agencies, regional health centre, etc.
- Duration of stays are situational
FOR MORE INFO
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PARENTS AND FAMILY SUPPORT:
- FAMILY CONNECTIONS (all ages) - Our Family Connections Program provides culturally-sensitive support services to high-needs families in their home and/or a community setting. The program works with youth, their families and Child Intervention Services to manage child protection concerns. FOR MORE INFO
- FAMILY SUPPORT NETWORK (all ages) - Our Family Support Network (FSN) helps families who are referred by Forest Lawn Child & Family Services to:
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- Work with Child & Family Services to address concerns
- Identify what is working well for your family
- Learn new parenting skills
- Understand your child’s developmental needs
- Find solutions relating to money, housing and other issues
- Develop support networks
- Improve family life for everyone at home
FOR MORE INFO
- FOSTER CARE NETWORK (all ages) - Our Foster Care Network provides family-based care to children of all ages and we are proud of our unique reputation for consistent in-home support to foster parents. We work towards a successful transition back to the family home, long-term stability in a foster-care setting or independent living. The type of guidance and care required of foster parents depends upon the age and needs of the child. The stay can be as short as a few days or as long as several years. We provide training, remuneration and ongoing services to assist all of our foster parents. Wood's Homes offers youth a stable home-like environment and the opportunity to transition from intensive residential treatment to more fully-realized community living with our Foster Home-Caregiver Network. We offer a number of foster home and group living arrangements, with the goal of ensuring that our youth are positively transitioning into adulthood, and learning all the skills necessary to live independently.
CONTACT: Phone: 587-349-0186
- HOME CONNECTIONS (all ages) - Wood’s Homes Home Connections is a family support program that provides culturally-sensitive services for children, youth and families in their home, school and community settings. This program works with children and youth to help all family members remain safely together or to facilitate a child's return home from a community placement.
CONTACT: Phone (Calgary): 403-270-5696
- SUPPORTED VISITATION AND TRANSPORTATION ASSISTANCE (all ages) - Decisions about parent/child visits are made by Calgary and Area Child and Family Services staff, as well as the courts. Wood’s Homes provides supported visit services based on these decisions. Most often, children benefit from having regular contact with their parents, regardless of the parents’ relationships or the parents feelings about Child and Family Services involvement. In addition, children need safe, conflict-free contact in order to feel secure, while parents address the concerns of Child and Family Services. When children are removed from their parents’ care, we will work with parents to see their children within 48 hours and regularly after that. FOR MORE INFO
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LIVE-IN TREATMENT: Our live-in treatment programs encompass three main areas, including Therapeutic Campus-Based Care, Specialized Treatment and Therapeutic Community Care.
THERAPEUTIC CAMPUS BASED CARE: Our Therapeutic Campus-Based Care programs are comprised of 24/7 intensive mental health services provided by a comprehensive inter-professional team. These programs include ancillary services, such as On The Way Home (a follow-up service) and Day Treatment (for clients living off-campus). Education is critical component of our live-in treatment programs and all clients attend the George Wood Learning Centre.
- EXCEPTIONAL NEEDS (12-17yrs) - The Exceptional Needs program is a crisis mental health program run in partnership with Alberta Health Services (AHS), as part of the AHS continuum of mental health care for adolescents and their families experiencing significant mental health issues that cannot be managed on an outpatient basis. The program offers an intensive, trauma sensitive environment that is a family-centred service to help mitigate the need for hospital presentation and admissions by providing a stable bridge from hospital beds or the community back to home. FOR MORE INFO
- COMMUNITY PSYCHIATRIC UNIT (12-17yrs) - The Community Psychiatric Unit provides short-term (7-14 days) care for youth (12-17) focused on the management and stabilization of acute mental health needs. The program provides specialized family counselling and mental health support, with the potential for in-home family support and follow-up following discharge. FOR MORE INFO
- YOUTH COMMUNITY SUPPORT PROGRAM (13-17) - This program is meant to fill a gap in the continuum of services for a specific group of youth 13-17 years of age with complex mental health diagnoses, who are continuously accessing tertiary services with no stable resolution. Youth are required to have an existing community “home” placement identified prior to admission. FOR MORE INFO
- PHEONIX (12-17yrs) - The Phoenix Program provides specialized, trauma-sensitive treatment that is informed by the Halton Trauma Centre’s Safe T Program. It focuses on building capacity for sexual health, and is individually tailored to meet the need of each child and family. Families and caregivers are provided informed supervision training in the program/their home community to better manage sexual behaviour risk. FOR MORE INFO
- U12 (6-12yrs) - The program is designed to provide a safe environment for behaviourally at-risk children who are unable to be managed in community outpatient, less-intensive settings. In addition, the program offers trauma-informed, family-centred and evidence-based treatment. The average length of stay is 6-9 months. FOR MORE INFO
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THERAPEUTIC COMMUNITY CARE: Our Therapeutic Community Care programs are designed to help young people transition into the next steps of adulthood. Support with life-skills development eases the transition while building confidence and independence.
- ALTADORE (14-17yrs) - A program designed for young males with Children's Services status who require support and life-skills training. FOR MORE INFO
- CAPITOL HILL (6-12yrs) - A short-term safe refuge for children who are behaviourally at-risk and have broken down, or are at risk of breaking down their current caregiver placements. FOR MORE INFO
- COLLINGWOOD / 14TH STREET (14-17yrs) - A live-in program that provides a highly-supported, family-like setting where youth learn life skills, self-management and independence under clinical supervision. FOR MORE INFO
- WHEATLAND PROGRAM (6-18yrs) - Live-in mental health treatment for youth located in Strathmore and Wheatland County. FOR MORE INFO
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SPECIALIZED TREATMENT: Specialized, community-based live-in programs for children, youth and young adults with complex service needs. Clients present extreme behaviours that outstrip the resources of non-customized placements and supports.
- TEPMPLE (10-25yrs) - Specialized, community-based live-in programs for children, youth and young adults (6-25) with complex service needs. Clients present extreme behaviours that outstrip the resources of non-customized placements and supports. FOR MORE INFO
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INGLEWOOD OPPORTUNITY HUB: The 'Hub' remains a one-stop shop for vulnerable youth. By providing a combination of services in one location, we remove the barriers of having to navigate complex systems in a magnitude of locations. The Hub also now provides improved access to wellness opportunities, such as yoga and hair appointments, mentorship through peers and volunteers, and learning, skill development and employment opportunities. This realignment will further reduce having to navigate complex mental health supports and systems to ensure easier access and availability.
- CALGARY ADOLESCENT TREATMENT SERVICES (C.A.T.S) CLINIC (12-23yrs) - The Calgary Adolescent Treatment Services (C.A.T.S) Clinic is where vulnerable young people can get medical attention. The clinic provides free and confidential on-site medical support. FOR MORE INFO
- NEW HORIZON - HOUSING SERVICES AND SUPPORT (18-24yrs) - Wraparound support for homeless young people, 18-24, working toward independent living. Includes on-site staff support. FOR MORE INFO
- LINKING EMPLOYMENT ABILITIES AND DEVELOPMENT (LEAD) – EMPLOYMENT PROGRAM (15-24yrs) - Youth, 15-24, are supported in finding and maintaining meaningful employment in a broad range of industry sectors. FOR MORE INFO
- YOUTH CULINARY ARTS PROGRAM (YCAP) – EMPLOYMENT PROGRAM (15-24yrs) - learn hands-on culinary skills in a commercial kitchen and receive wraparound support in a safe, structured environment. FOR MORE INFO
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SCHOOLING: Education remains an integral part of our mental health services - every client of ours participates in specialized learning. We are proud to have a school on each of our Parkdale and Bowness campuses.
- GEORGE WOOD LEARNING CENTRE (11-18yrs) - Specialized learning for young people in residence on our Bowness campus. FOR MORE INFO
- WILLIAM TAYLOR LEARNING CENTRE (11-18yrs) - Specialized learning for young people from the community or in residence on our Parkdale campus. FOR MORE INFO
- STARTING POINTS (6-12yrs) - Starting Points provides support to approx. 50 elementary-aged students by offering modified in home support, connections to community and counselling. FOR MORE INFO