*For up to date COVID-19 information click here


Distress Centre Calgary (DCC) has provided 24 hour crisis support in Calgary and southern Alberta since 1970. We do this through our 24 hour crisis line, email, daily chat, and daily text for our youth. We also have professional counselling for clients with issues that cannot be resolved over the phone. If you need help finding a social, community or government service, 211 is available by phone and online chat. Our Coordinated Access and Assessment (CAA) program serves Calgarians experiencing homelessness out of the Safe Communities Opportunity and Resource Centre (SORCe). All of our services are free.


We do not define crisis.  We do not judge. Anyone can call us day or night.


Mission: Provide compassionate, accessible crisis support that enhances the health, well-being and resiliency of individuals in distress.


Vision: Everyone is heard.


Values: Accessibility, Collaboration, Compassion, Excellence, Inclusivity, Innovation, Leadership, Partnerships, Respect, Volunteerism

Open 24h today
  • Monday

    Open 24h

  • Tuesday

    Open 24h

  • Wednesday

    Open 24h

  • Thursday

    Open 24h

  • Friday

    Open 24h

  • Saturday

    Open 24h

  • Sunday

    Open 24h

  • January 25, 2022 1:48 pm local time


Suite 500, 999 8th Street SW Calgary, AB T2R 1J5

Gender & Sexuality
Services & Programming Offered



  • Crisis Line – 403.266.HELP (4357) This service is free and is offered in over 200 languages.
  • Hearing Impaired – 403.543.1967
  • Email: help@distresscentre.com

*This email address is not monitored 24 hours a day and is best suited for non-urgent information requests. All emails will receive a response within 24-48 hours. If the issue is urgent, please contact our 24 hour crisis line to receive immediate support.


  • Online Support - We understand that you may not be comfortable picking up the phone and calling so we encourage you to use our online chat.



FACE TO FACE SUPPORT (COVID-19 UPDATE: In light of the COVID-19 pandemic, counselling services are currently available by phone and video)


To help with more complex issues, our professional crisis counsellors provide free counselling for individuals, couples and families.


Please note that counselling is not a 24 hour service.


To get started, call our crisis line at 403-266-HELP (4357) and ask for an intake to counselling or use the online intake form via this link